Important Notice: ESF App and Annual Rollover

Dear Parents and Guardians,

We hope this email finds you well. As we approach the end of the academic year, we would like to inform you about an essential process that will take place in the ESF App. In our commitment to ensuring data security and maintaining accurate records, we will be logging all users out of the app as part of our annual rollover process.

In addition to this annual exercise, parents who have children at the five schools who will be piloting our new learning management and student information system, will shortly be receiving information on how they will access their accounts in the new school year. 

The five pilot schools are: ESF Island School, ESF Kowloon Junior School, ESF Bradbury School, ESF Hillside Kindergarten and ESF Wu Kai Sha Kindergarten. 

From August 2025, these schools will be using a new ESF App called the ESF Hub. We will be rolling this out to all parents from August 2026. Parents who have children at one of our pilot schools and also in one of the non-pilot schools will, for the next 12 months, be required to use both of these apps while we make the transition.

Key Points:

Annual Rollover: The annual rollover is a standard procedure where we update user accounts, review permissions, and ensure that our systems are up-to-date. This process helps us maintain the integrity of our communication channels.

Data Security Measures: We take data security seriously. By logging everyone out, we can verify account details, remove any inactive or outdated profiles, and enhance overall security. Rest assured that your data remains confidential and protected.

Downloading Reports and ePortfolio: If you are transitioning from one ESF school to another, or are leaving the ESF community, you are requested to download your child/children’s reports on or before 31st July 2025.

What To Expect:

Inactive: On Monday, 4th August 2025, we will deactivate all parents, staff and students from the ESF App.

Re-login: You can log back in using your registered email address on or after the 5th August 2025. If you encounter any issues, your school IT support team will be available to assist you.

Thank you for your cooperation in this matter. We appreciate your understanding as we work to maintain a secure and efficient communication platform for our school communities.

Best regards,

ESF Centre IT Team

Disclaimer: This email is for informational purposes only. If you have any concerns or questions, please reach out to your school office. We value your privacy and strive to provide a safe digital environment for all users.

Dear Parent,

ESF Explore Summer Camps kick off on 30 June! There’s still time to secure your spot and enjoy a summer filled with fun, learning, and adventure. As a valued member of our community, remember to apply your exclusive 10% Loyalty Discount (promo code: ESFAPP10) to save on all summer camp registrations through the ESF Parent App!

How to Redeem:

1. Explore: Open the ESF Parent App and click the ESF Explore button.
2. Register: Sign up for our exciting summer camps via our website portal.
3. Save: Enter promo code ESFAPP10 at checkout to enjoy your 10% discount.

Spaces are filling up fast, so register soon to ensure your child doesn’t miss out on this unforgettable summer experience! We look forward to seeing you at camp!

Best, 
The ESF Explore Team

Confirmation of School Place and Advance Fees for 2025/26 - ESF Tung Chung International Kindergarten

Dear Parents

As we approach the end of the school year, we are writing to let you know the procedure to confirm your child’s place for 2025/26. If you will be withdrawing your child and have submitted the Withdrawal Notice to your school, please ignore this letter.

Every year, parents need to reserve a school place for their child for the following year by making an advance payment of September’s fees as a surety.

Advance Payment

The advance fees for K2 students in the next academic year 2025/26 are HK$10,160 or HK$11,790 for children in the bilingual class. These advance fees will be used to offset the tuition fees for September 2025. If there is a revision of fees in the next academic year, the difference will be payable in September 2025.

Please note that your child’s school place will not be confirmed if we do not receive your advance fees before the payment due date or if there are any outstanding tuition fees on the account without prior arrangement at the beginning of the next academic year.

Settlement

The advance payment will be debited from your designated bank account on 1 August 2025. Please ensure that there are sufficient funds in the account.

If you have not set up the direct debit authorisation yet, please complete the Direct Debit Authorisation Form and send it back to ESF Centre, G.P.O. Box 11284, Hong Kong by 1 June 2025 as it may take up to six weeks for the bank to process the direct debit.

If your monthly tuition fees are being settled by your employer directly, please make the payment by cheque on or before 15 July 2025:

1. Click here to download and complete the Cheque Payment Slip;
2. Send the cheque payment slip together with a crossed cheque made payable to “The ESF Educational Services Ltd” to “G.P.O. Box 11284, Hong Kong” on or before 15 July 2025. Post-dated cheques are not accepted.

Student Withdrawals

If you are withdrawing your child at the end of this academic year, please submit the student withdrawal notice via the ESF App by 1 June 2025. Otherwise, we will assume that your child is returning after summer and parents are liable for the tuition fees for September 2025 even if the student does not return to school.

Should you have any queries regarding the above, please contact our Billing Team at billing@esfcentre.edu.hk

We would like to thank you for your cooperation on this matter, and we wish your child every success in 2025/26.

Yours sincerely

Vivian Cheung                             Julie Wong
Chief Financial Officer              ESF Head of Admissions

Dear Parent,

Unlock a World of Opportunities:  Introducing the ESF Explore App Button.

ESF Explore is the largest provider of after-school activities in Hong Kong. With the addition of the ESF Explore button to your ESF App, you can now easily access everything related to your child's school experience, including activities such as sports, enrichment classes, and holiday camps . 

From weekly updates to special events, stay informed with just a tap!

ESF Explore Summer Camps Are Here.

As a special welcome, we're offering 10% off on all our summer camp registrations through this ESF Parent App.
How to Redeem:

• Explore: Click the ESF Explore app button in the ESF Parent App.
• Register: Sign up for our exciting summer camps via our website portal.
• Enjoy: Use promo code ESFAPP10 at checkout to receive your discount.

Don’t miss this chance to enrich your child’s summer with fun and learning. Act fast—spaces are limited.

Click on the Explore button today and start exploring.

Best, 
The ESF Explore Team

Dear Parent

The ESF Board met this evening to approve our budget for the coming academic year.

Please click here to read a message from our CEO, Belinda Greer.